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No returns will be accepted after 90 days (3 months) from date of invoice. Any installed or modified product and/or special order items are non-returnable. All items returned must be in good resalable condition and in original undamaged package.

Damaged boxes may incur a $10 - $40 rebox charge. All returned products will incur a 20% ($20.00 minimum) restock fee. A Return Goods Authorization (RGA) must be issued by Ronbow before any item can be returned.

A copy of the original invoice and reason for return is required to issue a RGA. RGAs will expire 30 days from date of issue. Dealer is responsible for all packing, shipping and handling charges for the cost of returning the items to Ronbow. If merchandise is received damaged, there will be no credit issued. Returned merchandise that has been discontinued will not be credited.

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