Privacy Policy

Our Commitment to Your Privacy

1. We provide customers with notice of their ability to opt out of information rental, sale, or exchange with other marketers.
2. We honor customers’ requests not to share their contact information with other marketers.
3. We honor customers’ requests not to receive mail, telephone, or other solicitations from Ronbow.

Collecting Information About You

We collect personal information when you purchase products, subscribe to services, participate in contests, or interact with our digital platforms. This information may include your name, address, email, phone number, and payment details. We also monitor your interactions and usage of our website and mobile applications to enhance your experience.

Using Information About You

Your information is used to:

• Process transactions and fulfill orders.
• Personalize your experience and improve our services.
• Communicate with you about new products, services, and offers.
• Conduct market research and analysis.

SMS Campaigns

Our SMS messages are sent by our cabinet designer to subscribed customers and potential leads who have opted in to receive updates and promotions from Ronbow. These messages include promotional offers, updates about new products, upcoming sales events, and important company announcements.

Ronbow Does Not Sell Your Information

We are committed to maintaining your trust; thus, Ronbow does not sell your personal information to third parties. We only share your data with service providers who assist us in our operations and with whom we have stringent confidentiality agreements. Additionally, we do not share personal data, including phone numbers, with third parties, affiliates, or partners without your explicit consent.

Disclosure of Information

While we do not sell your information, we may share it with:

• Service Providers: Entities that perform services on our behalf, such as payment processing and shipping, under strict confidentiality terms.
• Legal Obligations: Authorities or other third parties if required by law or necessary to protect our rights or the safety of others.
• Business Transfers: In connection with the sale or transfer of business assets, or during negotiations of such transactions.

Your Rights and Choices

You have rights regarding the management of your personal data:

• Access, correct, or delete your personal information.
• Opt out of certain uses and disclosures of your personal information. California residents have specific rights to request access to their personal information, request deletion, and opt out of the sale of their personal information.

Cookies and Tracking Technologies

We use cookies and similar technologies to facilitate website navigation, personalize your experience, and analyze site usage. You can control the use of cookies at the browser level.

Security of Your Information

We employ physical, electronic, and procedural safeguards to protect the information we collect and process. Transactions on our websites are protected with SSL encryption.

Protecting Children’s Privacy

We do not knowingly collect personal information from children under 13 years of age. We encourage parents to monitor their children's online activities.

Links to Third-Party Sites

Our websites may contain links to other sites with their own privacy policies. We recommend you review these policies as we are not responsible for their content or privacy practices.

How to Contact Us

If you have any questions or concerns about our privacy practices, please contact us at:

• Email: contact@ronbow.com
• Phone: 650-399-3118

Changes to Our Privacy Policy

We may update this policy to reflect changes to our information practices. Any changes will be posted on our website, and we will update the Privacy Policy modification date accordingly. This Privacy Policy is effective as of July 3, 2024.